FAQ (help) for the Anesthesiology IntRAnet:
►If the computer asks me to Login,
what data do I enter?◄
sites on the Intranet web (specifically sites that display personal data)
require an authenticated user. Most people will use the same username and
password they use to access their e-mail, but there are certain differences.
Depending on your computer operating system and browser version, you may receive
different authentication requests. If you receive a two-field login request as shown on top at
the right, enter your domain (stargate, uchausers, uch, etc.) before your
username in the "User Name" field. Separate your domain from your username with
►I am unable to view certain web pages
from home because the system will not allow me to authenticate myself (log on).
I can view them without difficulty from my office computer. What is the problem?◄
you receive a three field login request as shown to the right on the bottom,
enter your username, password, and domain in separate text boxes as shown. Note
that in every case, each data item (username, password, and domain) must appear
exactly once and only once.
►How can I send a memo to a group of
department members without having to enter all their names individually?◄
The inability to authenticate oneself remotely is almost always caused by
your computer, software and/or ISP (Internet Service Provider). Known issues
- You must be using Microsoft Internet Explorer version 5 or higher.
Netscape and older browser versions will not work.
- Some older versions of AOL will not allow authentication to occur. Upgrade
to a new version.
- Some firewall settings will block the authentication handshaking between
your computer and the server. As I learn the particulars of these problems I
will add them to this FAQ.
- Some ISP's will not allow authentication for "security" reasons. ISP's
with these limitations are becoming fewer and fewer but some may still exist.
- There may be some browser settings that block authentication. The default
settings usually work but if you have made some changes, check to see that
these changes are not the cause of the problem.
correctly. I have not heard that MAC users have had trouble with
Outlook maintains many group mailing lists. The lists for our department include
►What's the easiest way to access
common outside web pages?◄
- anes.Providers@uchsc.edu --
Includes anesthesia providers at UCH and VAH. This includes members of the "clinFaculty",
"Residents", and "CRNAs" lists below plus the pre-anesthesia testing nurses
and a few others.
-- Includes only regular faculty at UCH and VAH who care for who are involved
in direct patient care.
- anes.Faculty@uchsc.edu --
Includes all department faculty (including clinical faculty included in the
clinical list above and research faculty included in the research list below)
and some of their secretaries and administrators.
- anes.Residents@uchsc.edu --
Includes all department residents and residency the residency secretary.
- anes.CRNAs@uchsc.edu --
- anes.Research@uchsc.edu --
Members of the department's research division.
- anes.Other@uchsc.edu -- Other
department staff members (some are also included in other lists when
appropriate). This list does not include faculty, residents or CRNAs.
As with all addresses entered in Outlook, only enough of the address need be
entered to make it unique. Outlook will then fill out the address. Thus entering
'anes.clin' is currently enough to obtain the address and send mail to our
Call schedule questions
►How do I obtain a copy of the faculty call schedule?◄
Click on the faculty call schedule link on the department's
IntRAnet page or IntRAnet drop down list (shortcut). This page has links to several call schedule related
pages. Most importantly, from this page you can specify the start date and
length parameters for the faculty call schedule you want from this page. You can
also specify whether you want the schedule with names in the left hand column or
assignments in the left hand column. Once you specify what you want, clicking
the "Submit" button will tell the server to query the call schedule database for
the data you want, format it, and send it to your browser.
►How do I figure out what the
abbreviations on the call schedule mean?◄
►How do I request vacation days, non-clinical days, and/or specific days (not) to be on call?◄
You can see their meanings
here, or by clicking the
appropriate link on the call schedule parameter specification page
On the call schedule index page is a link called "Submit request". This will
take you to the schedule request page. Your username should be displayed.
Show all will display four months of requests starting on the specified
Start Date. Add or Delete will perform the corresponding
action for the call specified for the inclusive date range specified (but for
only a maximum of 9 days at a time). Check the right hand column to see if your
request was accepted or if you were wait listed for the request. Currently only
3 people can request to be away on any given day (although that limit may
change). To delete requests you need to confirm the deletion before it actually
is entered into the database. Note that the request database is separate from the actual call schedule database.
►How can I export my call schedule to my Outlook calendar and/or my Palm Pilot?◄
In administrative mode the username can be set and the limits imposed on the
maximum number of individuals who can be away at the same time can be
overridden. Admin mode is automatic for specified individuals and is indicated by the words "admin mode" in red type at
the end of the first sentence of the left hand column. Override mode can be
entered by administrative personnel by adding "?Admin=override" at the end of
On the call schedule index page is a link called "Export schedule"
(shortcut). This will
prompt you for a date range to export. The program will already know whose
schedule to export by knowing who is logged on. Next it will ask you for a file
name into which to put the exported data. I recommend using the default file
name and putting the file on your desktop. You will receive instructions on how
to then import the file into Outlook. Once the file is imported, synchronizing
your Palm Pilot with Outlook will transfer your schedule data to your Palm
Pilot. The schedule information will be date stamped but not time stamped and
will appear at the top of the entries for whatever date you're looking at.
►How can I get a summary of how many calls (or other assignments) I've had
The appropriate information is extracted from the call schedule database,
converted to a .csv file with the appropriate parameter labels so Outlook knows were
to put it, and the file is then downloaded to the user's computer. Note that
only individuals included in the Faculty table in the WebParms.mdb database on
Mustang can perform this function because this is how the logon username is
converted to a Physician Scheduler faculty abbreviation.
On the call schedule index page is a link called
"Summary data" (shortcut). From
this page, specify the dates and assignments for which you want a summary and
►How can I check how many vacation days I have left?◄
On the call schedule index page is a link called
"Off-time balance" (shortcut).
Displayed will be your vacation, sick and education balances computed in the
following way: Starting with your balance on the "Balance confirmed through"
date (which is your payroll balance on that day confirmed with Gary Wylie),
vacation taken through today (according to the call schedule database) is
subtracted. You can change the date through which your vacation is subtracted. You
may choose in add days that you might reasonably expect to earn through the
"earned through" date by checking the box.
►How do I notify you of call schedule trades so the master schedule can be
Regular faculty members will see only their own balances using this site.
Administrators (as defined in the program by a simple list) can see the balances
for everyone. Starting balances are contained in the OffTimeData table in the
WebParms.mdb database on Mustang. Dates defining the relevant period for the
summary data are contained in the Dates table of the same database file.
On the IntRAnet page in the column of links on the left side of the page under
"Faculty" is a link labeled "Call schedule changes." Clicking that link will
produce a form for reporting call schedule trades. Submitting the form will send
an e-mail to Phyllis so she can enter your changes in the official call schedule
►How is the call schedule reconciled?◄
Many times people's actual daily assignments are different than specified on the
call schedule: Individuals may be "bumped" from the OR, assigned to the VA or
Fitzsimmons when the call schedule states they are in the UCH OR, or someone may
be asked to work when the call schedule lists them as out of the OR. To keep the
call schedule and actual work assignments in sync it is necessary to reconcile
the call schedule. Accomplishing this means that, in theory, a support staff
person must check to see who actually is working in the OR on a daily basis and
appropriately correct the data on the call schedule.
A three step process breaks this task up into separate, manageable parts.
First, someone has to confirm actual work assignments on a daily basis. This
information is entered into a database using a
program that displays the existing
(or updated) daily assignments, allows changed assignments to be easily entered,
and saves the result. This program is designed so that a person with no
knowledge of how Physician Scheduler (our commercial call scheduling program) works
can enter the assignment changes. Similarly, this individual does not need to have
Physician Scheduler installed on his or her computer. At some later time,
another program compares the
assignment update information with the formal scheduling database flagging
differences. Finally, at a convenient time these differences need to be manually changed
in the official schedule by an
individual with Physician Scheduler privileges.
OR schedule questions
►How can I get a copy of tomorrow's OR schedule?◄
Click on the link to the 'OR Schedule' on the IntRAnet page or the IntRAnet
drop-down list. You will get a copy of the schedule and a table call
personnel and other assignments (e.g. VA, relief, reading day, etc.). You will need to enter your system (STARGATE or another domain
server) credentials. If three fields are available, enter your username,
password, and domain in the appropriate boxes. If only two fields are available
(it will depend on your computer configuration which you receive), enter your
domain and username in the username box separated by a back slash like this:
domain\username. You must be a member of the OR schedule security group to
access the schedule. See Bob Phelps if you need access and don't already have
it. All anesthesia faculty and residents automatically have access.
The OR schedule is manually transferred from SurgiServer to the web daily
by UCH IS personnel using a DOS script I wrote for this purpose. Even this
method can be unreliable at times because of the limitations of SurgiServer. The
call information is added to the schedule using a combination of database lookup
and manual entries.
http://hschealth.uchsc.edu/anes/SchedDatabase/CallParams.asp looks up available
on-line information and allows additoinal information to be added daily. Phyllis
Tuller usually performs this task. This additional information table will only
be displayed if its date matches the date of the call schedule. Both
the above activities usually occur between 12:00 and 15:00 each work day.
Questions about department specific documents
►Is there a quick reference list of
common phone numbers?◄
Yes. On the department's IntRAnet page hover the mouse cursor over the top link
labeled "Important Phone Numbers" in the left hand column of quick links. A list
of important, commonly used phone numbers will pop out. For phone and beeper
numbers of individuals see the next question.
►Is there an on-line department directory?◄
Yes. There is a link to the directory on the IntRAnet pop-down menu and in the
list of short-cuts in the left hand column of the IntRAnet home page. You can
look-up several subsets of anesthesia personnel from the directory page. Beeper
and office phone numbers are available to everyone. To view someone's home phone
number requires that you be a member of a valid anesthesia STARGATE user group .
►Can I review faculty meeting minutes on the web?◄
Yes. There is a link to the minutes index page in the list of short-cuts in the
left hand column of the IntRAnet home page. You must be a member of an
authorized anesthesia STARGATE user group and be inside the HSC/UCH firewall to
►Are the department's policies and
procedures available on the web?◄
Yes. There is a link to the policy and procedures index page in the list of
short-cuts in the left hand column of the IntRAnet home page. You must be a
member of an authorized anesthesia STARGATE user group and be inside the HSC/UCH
firewall to view them.
Questions about billable hours
►How can I view my billable
hours on the web?◄
The Department's Incentive Plan is now based on "billable hours". Billable hours
represent the number of hours one spends taking care of one or more patients
with a few modifications related to time of day, call, and other factors.
Faculty members can view their cases and corresponding billable hours for up to
a month at a time here. It's also possible to
compare one's hours to other's hours using day links on the billable hours web
page. Also included in the system is a program that calculates billable hours
for all individuals over longer time periods (see Bob Phelps for more
►What is this "YellowCard" stuff?◄
"YellowCard" is a prototype system for submitting OR scheduling information
over the Internet. Using the system, a form is displayed on the computer that
looks similar to the physical yellow cards previously used to schedule all OR
cases. The scheduler can fill out the card, click a "Submit" button and a copy
of the information is stored in a database and e-mailed to the OR scheduling
office. Over 10,000 cards have been submitted. This system will soon be phased
out as the Hospital develops a more general and more complete system of
scheduling that includes the OR as well as other hospital services.
►What is the web security
Questions specific to Bob Phelps' involvement
►What programs were written and are maintained by Bob
►What parts of the anesthesiology web site are not maintained by Bob? Who maintains them?◄
Bob has written and maintains most of the programs in the IntRAnet section of
the anesthesiology web site. This includes the following:
►What other applications and services does Bob maintain for the department?◄
Kevin Kammerzell of the K2 Design Group designed and maintains most sections
of our web site except for the intranet section. This includes the following
- Patient Care
- Education (except CRASH)
- Conference calendar (in the Intranet and Education pages)
Bob and Kevin have coordinating the linking of the intranet section to the
rest of the web site.
Phyllis Tuller does our CRASH web pages and Annamaria Malara does our staff